Orders are processed within 2–3 business days, excluding weekends and holidays. After fulfillment, delivery normally takes 5–10 business days. Weather and carrier delays may affect arrival times.

Orders of $200 or more qualify for free delivery within the United States when code HERRADURASHIP is entered at checkout.

Eligible merchandise may be requested for exchange or store credit within 14 days of arrival. Items must be unworn, unwashed, and in as-new condition with tags and packaging intact. Customers are responsible for return shipping. Modified hats, stretched boots, clearance merchandise, and other final-sale items are excluded.

Our Selma store is at 171 Meghan Cir, Selma, NC 27576 and can be reached at (919) 351-0295. Our Columbia store is at 7380 Two Notch Rd, Columbia, SC 29223 and can be reached at (910) 596-7393.

Yes. Our in-store specialists provide hat shaping, steaming, cleaning and light restoration, hat branding, brim cutting or trimming, and boot stretching. Visit either store so the team can assess the item and recommend the right service.